Terms and Conditions

Who is the Data Controller of your data:

El responsable de tratamiento se encuentra identificado en el expositivo 1 de este Aviso Legal.

What type of data we have about you and how we have obtained it

The categories of personal data that we deal with clients and suppliers are:

  1. Identification data
  2. Postal or electronic addresses
  3. Commercial information
  4. Economic and transaction data

In no case do we treat specially protected data:

All the aforementioned data have been obtained or directly from you by submitting a commercial offer, contractual proposal, etc. or through your company by providing us with identification data and other information necessary to carry out the purpose of the contractual relationship between the parties. It will be an obligation of you or your company to provide us with updated data in case of modification.

For what purpose do we process your data:

We process the data provided by interested persons in order to manage different activities derived from specific procedures carried out in terms of sales, after-sales service, supplier management, quality of services, etc. In this way, we will use your data to carry out any of the following actions:

  1. Sending the information requested through the contact form on our website or any other means of contact with our company,
  2. Provide both potential customers and our customers, offers of products and services of interest to them,
  3. Carry out the administrative, fiscal and accounting management of our clients and / or suppliers,
  4. Carry out satisfaction surveys, market studies, etc. in order to be able to offer you the most suitable offers and an optimized quality of service, etc.

For how long will we keep your data:

The personal data related to natural persons linked to potential clients, clients and suppliers that we collect through the different contact and / or information collection forms will be kept as long as the deletion is not requested by the interested party. The data provided by our customers and suppliers will be kept as long as the commercial relationship between the parties is maintained, respecting in any case the minimum legal conservation periods according to the matter.

In any case, we will keep your personal data for the period of time that is reasonably necessary, taking into account our needs to respond to questions that arise or solve problems, make improvements, activate new services and comply with the requirements required by applicable legislation. This means that we can keep your personal data for a reasonable period of time even after you have stopped using our products or have stopped using this website. After this period, your personal data will be deleted from all our systems.

What is the basis of legitimacy for the processing of your data

According to the type of data processing, the basis of legitimation is as follows

"In accordance with article 21.2 of the Information Society and Electronic Commerce Law, if we receive your email address in the context of the sale of merchandise or service provision and you have not objected to it, we reserve the right to send you regularly by email offers of products of our company, similar to those already contracted. This is intended to guarantee the satisfaction of our legitimate interests, in the context of a weighing of interests, in a commercial communication with the client pursuant to art. 6, section 1, subsection 1, letter f, GDPR. At any time you may object to this use of your email address by clicking on the corresponding link in the advertising email or by sending a message to our email address described here without incurring additional costs to the transmission costs according to the basic rates. "
Interés legítimo de la compañía sobre la promoción y comercialización de productos o servicios similares a los obtenidos o solicitados por las personas interesadas en el pasado.

TREATMENTBASIS OF LEGITIMATION
Accounting Management: billing management with customers and / or suppliersMaintenance, development and control of the contractual relationship between the parties
Fiscal management: application of withholdings, bonuses, etc.Maintenance, development and control of the contractual relationship between the parties
Administrative management: management of logistics, warehouse, customer deliveries, receipt of goods, etc.Maintenance, development and control of the contractual relationship between the parties

Marketing: 
Commercial actions on our products or services aimed at our clients.
Legitimate interest on the company in the promotion and commercialization of products or services similar to those obtained or requested by interested persons in the past. "In accordance with article 21.2 of the Information Society and Electronic Commerce Law, if we receive your email address in the context of the sale of merchandise or service provision and you have not objected to it, we reserve the right to send you regularly by email offers of products of our company, similar to those already contracted. This is intended to guarantee the satisfaction of our legitimate interests, in the context of a weighing of interests, in a commercial communication with the client in accordance with art. 6, section 1, subsection 1, letter f, GDPR. At any time you may object to this use of your email address by clicking on the corresponding link in the advertising email or by sending a message to our email address described here without incurring additional costs to the transmission costs according to the basic rates. "

Marketing: 
Commercial actions on our products or services aimed at those people who have asked us for information related to the past.
Free and unequivocal consent of the interested party (potential clients), we hereby state that the withdrawal of this consent may in no case condition the execution of the contract between the parties. Legitimate interest on the company on the promotion and commercialization of products or services similar to those obtained or requested by interested persons in the past.
"In accordance with article 21.2 of the Information Society and Electronic Commerce Law, if we receive your email address in the context of the sale of merchandise or service provision and you have not objected to it, we reserve the right to send you regularly by email offers of products of our company, similar to those already contracted. This is intended to guarantee the satisfaction of our legitimate interests, in the context of a weighing of interests, in a commercial communication with the client pursuant to art. 6, section 1, subsection 1, letter f, GDPR. At any time you may object to this use of your email address by clicking on the corresponding link in the advertising email or by sending a message to our email address described here without incurring additional costs to the transmission costs according to the basic rates. "

In the event that you do not provide your personal data, you will not be able to execute your contract, comply with legal obligations or those derived from public powers.

To which recipients will your data be communicated:

We will not transfer your personal data to any third party that intends to use them in their direct marketing actions, except in the case that you have expressly authorized us to do so.

We inform you that we can provide your personal data to Public Administration bodies and competent Authorities in those cases in which they legally require us or in cases in which, acting in good faith, we consider that such action is reasonably necessary to comply with a judicial process. ; to answer any claim or legal demand; or to protect the rights of the company or its clients and the general public.

We inform you that your data will not be transferred or communicated to third parties, the company solely responsible for its treatment and custody.

We will provide your personal data to third parties (eg Internet service providers that help us to administer our website or carry out the contracted services, computer support and maintenance companies, logistics companies, agencies and tax and accounting advice, etc.). In any case, these third parties must maintain, at all times, the same levels of security as we do in relation to their personal data and, when necessary, they will be bound by legal commitments in order to keep their personal data private and secure. , and also to only use the information following specific instructions from the company.

What are your rights as an interested party:

Anyone has the right to obtain confirmation about whether or not we are treating personal data that concerns them.

Specifically, interested persons can request the right of access to their personal data, as well as receive them in a common format and mechanized reading if the treatment is carried out by electronic means (right of portability).

Likewise, interested persons may request the right to rectify inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Additionally, in certain circumstances, the interested parties may request the limitation of the processing of their data, or in certain circumstances and for reasons related to their particular situation, the interested parties may exercise their right to oppose the processing of their data. We will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims or in those exceptions established in the applicable regulations.

Likewise, we inform you that you have the right to withdraw your consents granted at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

Likewise, the User is informed that at any time they can exercise the aforementioned rights by writing to us using the contact information that appears in Exhibit 1 of this Legal Notice, attaching a copy of their ID.

You will also have the right to file a claim with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights.

On the other hand, in accordance with the provisions of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, we undertake not to send advertising through email without having previously obtained the express authorization of the recipient. The User may oppose the sending of advertising by checking the corresponding box.

5. Procedure in case of illegal activities

In the event that any user or third party considers that there are facts or circumstances that reveal the illegal nature of the use of any content and / or the performance of any activity on the web pages included or accessible through the website, they must send a notification to THE OWNER OF THE WEBSITE duly identifying yourself, specifying the alleged infractions and expressly declaring and under your responsibility that the information provided in the notification is accurate. For any litigious matter that concerns the website of THE OWNER OF THE WEB, Spanish legislation will be applicable.

6. Publications

The administrative information provided through the website does not replace the legal publicity of the laws, regulations, plans, general provisions and acts that have to be formally published in the official gazettes of public administrations, which constitute the only instrument that attests to its authenticity and content. The information available on this website should be understood as a guide without the purpose of legal validity.

Cookies policy (EU)

1. Introduction

Our web https://winetoursfrommadrid.com hereinafter: "the website") uses cookies and other related technologies (for convenience, all technologies are called "cookies"). Cookies are also placed by third parties with whom we have contracted. In the following document we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent together with the pages of this website and that your browser stores on the hard drive of your computer or other device. The stored information may be returned to our servers or to the relevant third party servers during a subsequent visit.

3. What are scripts?

A script is a fragment of program code that is used to make our website work correctly and interactively. This code runs on our server or on your device.

4. What is a web beacon?

A web beacon (or pixel tag) is a small, invisible piece of text or image on a web that is used to track traffic on a web. To do this, various data about you are stored by web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences continue to be remembered. By placing functional cookies, we make it easier for you to visit our website. In this way, you do not need to repeatedly enter the same information when you visit our website and, for example, the items remain in your shopping cart until you have paid. We can place these cookies without your consent.

5.2 Analytical cookies

We use analytical cookies to optimize the website experience for our users. With these analytical cookies we obtain knowledge of the use of our website. We ask for your permission to insert analytical cookies.

5.3 Marketing / tracking cookies

Marketing / tracking cookies are cookies, or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or on various websites for similar marketing purposes.

6. Cookies used

WooCommerce

JetPack

Automattic

WordPress

ET Editor

Google Fonts

YouTube

7. Consent

When you visit our website for the first time, we will show you a pop-up window with an explanation about cookies. As soon as you click "Save preferences", you agree that we use the categories of cookies and plugins that you have selected in the pop-up window, as described in this cookie policy. You can disable the use of cookies through your browser, but please bear in mind that our website may stop working properly.

8. Your rights regarding personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it and how long it will be kept.
  • Right of access: you have the right to access your personal data that we know.
  • Right of rectification: you have the right to complete, rectify, erase or block your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the person responsible for the treatment and to transfer them in full to another person responsible for the treatment.
  • Right of opposition: you can oppose the processing of your data. We comply with this, unless there are good reasons for the processing.

To exercise these rights, please contact us. Please see the contact details at the bottom of this cookie policy. If you have a complaint about how we handle your data, we would like you to let us know, but you also have the right to submit a complaint to the supervisory authority (the data protection authority).

9. Activation, deactivation and elimination of cookies

You can use your Internet browser to delete cookies automatically or manually. You can also specify that certain cookies cannot be placed. Another option is to change the settings of your Internet browser so that you receive a message each time a cookie is placed. For more information on these options, consult the instructions in the "Help" section of your browser.

Please note that our website may not function properly if all cookies are disabled. If you delete the cookies from your browser, they will be placed again after your consent when you visit our websites again.

10. Contact details

For questions and / or comments about our cookie policy and this statement, please contact us using the following contact details:

Wine Tours From Madrid
Raúl Orantes García
Email: raul@winetoursfrommadrid.com
Number: